Privacy Policy

Effective Date: June 21, 2026  |  Last Updated: June 21, 2026

At Wings Over, we are deeply committed to protecting your privacy and ensuring that your personal information is handled with the utmost care, transparency, and integrity. This Privacy Policy applies to all users of our website, mobile platforms, and any other services we provide in connection with our food business operations across the United States. By accessing or using our website at eat-wingsover.rest, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and other relevant data protection regulations. We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices or applicable laws.

1. About Wings Over

Wings Over is a food service business dedicated to providing high-quality wing-based cuisine and related food products to our valued customers. We operate through our website, eat-wingsover.rest, and may also operate through physical locations, third-party delivery platforms, and other digital channels.

For all privacy-related inquiries, you may contact us using the following details:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you interact with Wings Over — whether by placing an order, creating an account, subscribing to our newsletter, contacting customer support, or participating in promotions — you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: Your full name, username, or screen name.
• Contact Information: Email address, phone number, mailing address, and delivery address.
• Account Credentials: Password and other login information if you create an account on our platform.
• Payment Information: Credit card numbers, debit card numbers, billing address, and other financial details necessary to process your transactions. Note that payment card data is processed through secure, PCI-DSS compliant third-party payment processors, and we do not store full card numbers on our servers.
• Order Information: Details about the food items you have ordered, your order history, special dietary requirements or preferences, and delivery instructions.
• Communications: Any messages, feedback, reviews, or other content you send to us via email, contact forms, or other communication channels.
• Marketing Preferences: Your preferences for receiving promotional communications from us.

2.2 Information Collected Automatically

When you visit our website at eat-wingsover.rest, we and our third-party service providers automatically collect certain technical and usage information, including:

• Device Information: IP address, device type, operating system and version, browser type and version, device identifiers, and mobile network information.
• Usage Data: Pages you visit on our website, the time and date of your visit, the duration of your visit, links you click, referring URLs, search queries entered, and other clickstream data.
• Location Data: General geographic location derived from your IP address. We may also collect more precise location data if you grant us permission through your browser or device settings, which may be used to suggest nearby pickup locations or to facilitate delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, local storage, and similar tracking technologies. Please see Section 8 of this Privacy Policy for more details about our use of cookies.
• Log Data: Server logs that record information about your access to and use of our website, including error reports, access times, and hardware and software information.

2.3 Information from Third Parties

We may also receive information about you from third-party sources, which we may combine with the information we have collected directly. These third-party sources include:

• Third-Party Delivery Platforms: If you place an order through a third-party food delivery service that we partner with, we may receive information about your order.
• Social Media Platforms: If you connect your social media account to our services or interact with us on social media, we may receive information from that platform in accordance with their privacy settings and policies.
• Analytics Providers: We may receive aggregated or de-identified information about user behavior from analytics service providers.
• Marketing Partners: We may receive information about you from advertising networks and marketing partners to help us reach you with relevant promotions.
• Public Sources: We may collect information about you from publicly available databases or sources.

3. How We Use Your Information

We use the information we collect for a variety of business and operational purposes. The legal basis for processing your information depends on the context in which it was collected and the applicable law. We use your personal information for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including preparing your order, arranging delivery, and sending order confirmations and receipts.
• To manage your account, including registration, authentication, and account maintenance.
• To process payments and prevent fraudulent transactions.
• To provide customer support and respond to your inquiries, complaints, and requests.
• To facilitate delivery services and communicate with you about your order status.

3.2 Business Operations and Improvements

• To analyze usage patterns and trends to improve our website, menu offerings, and overall user experience.
• To conduct research and development to enhance our products and services.
• To monitor and maintain the security, integrity, and performance of our website and systems.
• To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.
• To enforce our Terms of Service and other applicable policies.
• To comply with our legal and regulatory obligations.

3.3 Marketing and Communications

• To send you promotional emails, newsletters, special offers, and other marketing communications about our products and services, where you have consented to receive such communications or where we have a legitimate business interest in doing so.
• To personalize your experience on our website and display content, menu items, and offers that we believe may be of interest to you based on your preferences and order history.
• To conduct surveys, contests, and promotions in which you choose to participate.
• To display targeted advertisements on our website and third-party platforms.

3.4 Legal and Compliance Purposes

• To comply with applicable laws, regulations, court orders, and other legal obligations.
• To establish, exercise, or defend legal claims.
• To protect the rights, property, and safety of Wings Over, our customers, employees, and the public.

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers are granted access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. Our service providers include:

• Payment Processors: Companies that process payment card transactions on our behalf in a secure, PCI-DSS compliant manner.
• Delivery Partners: Third-party delivery services that fulfill food orders on our behalf.
• Cloud Hosting Providers: Companies that provide server infrastructure, data storage, and cloud computing services.
• Email and Communications Services: Providers that help us send transactional emails, marketing communications, and push notifications.
• Analytics Providers: Companies such as Google Analytics that help us analyze website traffic and user behavior.
• Customer Support Tools: Software platforms that help us manage customer service inquiries.
• Advertising Networks: Platforms that help us serve relevant advertisements to our customers.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, warrant, or other legal process.
• Respond to requests from law enforcement authorities or government agencies.
• Protect and defend the rights, property, or safety of Wings Over, our customers, employees, or the public.
• Detect, prevent, or otherwise address fraud, security issues, or technical problems.
• Enforce our Terms of Service or this Privacy Policy.

4.3 Business Transfers

In the event that Wings Over undergoes a merger, acquisition, reorganization, sale of assets, bankruptcy, or other similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information, and we will inform you of any choices you may have with respect to your information.

4.4 With Your Consent

We may share your personal information with other third parties when we have your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security

Wings Over takes the security of your personal information seriously and implements a comprehensive range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction. Our security measures include:

• Encryption: We use industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers. Data stored on our systems is also encrypted where appropriate.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who have a legitimate need to access such information to perform their job functions. All personnel with access to personal data are bound by confidentiality obligations.
• Payment Security: Payment card information is processed through PCI-DSS compliant third-party payment processors. We do not store full payment card numbers on our own systems.
• Regular Security Assessments: We conduct periodic reviews of our security practices, vulnerability assessments, and penetration testing to identify and address potential security risks.
• Incident Response: We have procedures in place to detect, investigate, and respond to data security incidents, including procedures for notifying affected individuals and relevant authorities where required by law.
• Secure Infrastructure: We utilize reputable cloud hosting providers that maintain robust physical and environmental security controls at their data center facilities.

6. Your Privacy Rights

Depending on your location and the applicable laws, you may have certain rights with respect to your personal information. Wings Over is committed to honoring these rights and providing you with meaningful control over your data.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions permitted by law (such as when the information is needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties. You may exercise this right by contacting us at [email protected] or by using any opt-out mechanism we provide on our website.
• Right to Limit Use of Sensitive Personal Information: Where we process sensitive personal information, you have the right to limit our use and disclosure of such information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of quality of service because you exercised your privacy rights.

6.2 General Privacy Rights for All Users

Regardless of your location, we aim to provide all users with the following rights:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You may request that we delete your personal information, subject to applicable legal requirements and legitimate business needs.
• Right to Data Portability: Where technically feasible, you may request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
• Right to Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly at [email protected].

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: Through the contact form available at eat-wingsover.rest

We will respond to verifiable requests within 45 days of receipt. If we need additional time, we will inform you of the reason and the extension period in writing. We may need to verify your identity before processing your request. We will not charge a fee for processing verifiable consumer requests unless the request is excessive, repetitive, or manifestly unfounded.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of information and the purpose for which it is held:

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data deletion procedures. Where anonymization is not technically feasible, we will securely store your information and isolate it from further processing until deletion is possible.

8. Cookie Policy

Our website eat-wingsover.rest uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and serve targeted advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences and actions on the site.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your language preferences, location, or items in your shopping cart.
• Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

8.3 Managing Your Cookie Preferences

You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings in your web browser to refuse some or all cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. For more detailed information about the cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Wings Over's website, services, and food ordering platform are not directed to, designed for, or intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not use our website or provide any personal information to us.

If we discover or are notified that we have inadvertently collected personal information from a child under 18 years of age, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child under the age of 18 has provided personal information to us without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

Our practices comply with the Children's Online Privacy Protection Act (COPPA) and other applicable children's privacy laws in the United States.

10. International Data Transfers

Wings Over operates primarily within the United States, and your personal information is collected, stored, and processed in the United States. However, some of our third-party service providers and technology partners may be located in or may process data in countries other than the United States.

If your personal information is transferred outside of the United States, we will take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws. This may include implementing data transfer agreements, standard contractual clauses, or other legally recognized transfer mechanisms to ensure an adequate level of protection for your personal information.

Please be aware that the privacy laws and regulations in other countries may differ from those in your home country. By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to other countries in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by Wings Over. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may also embed third-party content, such as social media widgets, video players, or interactive maps, on our website. These third-party features may collect information about you and may set cookies on your device. Such data collection is subject to the privacy policies of the respective third parties.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently respond to DNT browser signals in a standardized way. We are monitoring developments in this area and will update our practices if a clear standard emerges.

California residents may also be interested to know that, pursuant to the California Shine the Light Law, California Civil Code Section 1798.83, businesses are required to disclose certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident and wish to obtain information about our disclosure practices, please contact us at [email protected].

13. How to File a Privacy Complaint

We take privacy complaints very seriously and are committed to resolving any concerns you may have about our data practices in a fair and timely manner.

13.1 Contact Us First

If you have any concerns about how we have handled your personal information, we encourage you to contact our privacy team first. We will investigate your complaint and respond within a reasonable timeframe. You can reach us at:

• Email: [email protected]
• Website: eat-wingsover.rest

13.2 Filing a Complaint with the Federal Trade Commission (FTC)

If you are not satisfied with our response, or if you believe we have violated applicable privacy laws, you have the right to file a complaint with the United States Federal Trade Commission (FTC), which is the primary federal agency responsible for enforcing privacy and consumer protection laws under the FTC Act:

• FTC Website: www.ftc.gov
• FTC Complaint Assistant: reportfraud.ftc.gov
• FTC Phone: 1-877-FTC-HELP (1-877-382-4357)

13.3 California Residents — California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may also file a complaint with the California Privacy Protection Agency (CPPA):

• CPPA Website: cppa.ca.gov
• Address: 2101 Arena Blvd, Sacramento, CA 95834

13.4 State Attorney General Offices

You may also file a privacy complaint with the Attorney General's office in your state. Many state attorneys general have consumer protection divisions that handle privacy-related complaints. You can find the contact information for your state's Attorney General at the National Association of Attorneys General website: www.naag.org.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at eat-wingsover.rest with a new "Last Updated" date at the top of the policy.
• Sending an email notification to the email address associated with your account, where applicable and required by law.
• Displaying a prominent notice on our website informing you of the changes.

Your continued use of our website or services following the posting of any changes to this Privacy Policy will constitute your acknowledgment of those changes and your consent to be bound by the updated policy. If you do not agree to the revised Privacy Policy, you must stop using our website and services and may request deletion of your account and personal information.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are committed to addressing your concerns promptly and transparently.

We aim to respond to all privacy-related inquiries within 10 business days of receipt. For verifiable consumer requests under the CCPA/CPRA, we will respond within 45 calendar days, with the possibility of a 45-day extension where reasonably necessary.